Shipping and Returns
A&D Penworx Shipping Policies:
We typically ship all orders the same or the next business day via USPS.
Currently we only ship to USA, Austraila, Canada, Japan, and some countries in Europe.
If you are not 100% satisfied, standard products can be returned in new and unused condition within 30 days of date of purchase for a refund. We will not accept returns or refund money on special ordered items. Returns may be subject to a 10% restock charge. Original shipping charges will not be refunded.
Any handcrafted product that is found to be defective in material or workmanship can be returned within 90 days from the date of purchase. Defective Items that are returned will be refunded, repaired or replaced at the discretion of A&D Penworx.
Customer is responsible for all return shipping charges.
Please contact us before returning any material.